Order Processing & Shipping
Shipping, Rates, and Order Processing
- Your order will be processed and shipped within 48 hours of placing your order, excluding weekends and holidays.
- Orders placed on Saturday and Sunday will not process until the next business day, within 12 - 48 hours. Business days are classified as Monday - Friday excluding holidays.
- You will receive a Tracking Number once your order has been prepared for shipment.
Not In Stock Orders (NIS): If an item is found to be NIS from your order, GLO Culture Boutique will issue a refund for the item at the time of shipment. Please allow the standard 3-7 business days to see the refund post to your bank card.
Shipping within the United States
- USPS First Class Shipping $8.99
- 4-7 business days after 12-48 hour order processing time
- UPS Ground $23.00
- 3 business days after 12-48 hour order processing time
GCB is not responsible for delays caused by USPS or UPS.
Lost or Damaged Packages: GCB is not responsible for orders lost or damaged while in transit. GCB cannot replace your package if it is lost or damaged during transit, as this is a risk that we all take as online shoppers.
USPS Lost Packages:
- If your package was lost or damaged, you will need to file a claim with your nearest USPS office and provide them with the Tracking # that was sent to you once we shipped your order. Please note this becomes a matter between the customer and the USPS. USPS may or may not issue you a refund for the value of your package.
UPS Lost Packages:
- If your package was lost or damaged, you will need to file a claim with UPS and provide them with the Tracking # that was sent to you once we shipped your order. Please note this becomes a matter between the customer and UPS.
Thank you for shopping with us!
Questions? Email: firstname.lastname@example.org